Privacy Policy

Last updated: 4th December 2025

Lightkeeper Ventures (“we”, “us”, “our”) respects your privacy. Whether you’re visiting one of our websites, downloading a resource, joining a program, or simply browsing, you deserve to feel safe, informed, and protected. This Privacy Policy explains how we collect, use, and safeguard your personal information across all platforms we operate.

By using our websites or participating in our services, you agree to the practices outlined in this Policy.

1. Scope of This Policy

This Privacy Policy applies to all websites, programs, and digital services operated by Lightkeeper Ventures, including but not limited to:

All references to “the Site” or “our websites” include these domains and associated services.

2. Information We Collect

We collect personal information in two main ways: automatically and directly from you.

a) Automatically Collected Information (“Device Information”)

When you visit our websites, we may automatically collect certain information about your device, including:

IP address
Web browser type
Time zone
Cookies installed on your device
Individual pages or products you view
Websites or search terms that referred you to the Site
How you interact with the Site

This information helps us identify potential security issues and understand how visitors use our websites.

b) Information You Provide Directly

When you:

Download a resource
Subscribe to newsletters or email lists
Register for a program or webinar
Complete a quiz or form
Contact us
Purchase a product or service

…we may collect information such as:

Name
Email address
Phone number (if provided)
Billing address (if required)
Payment information (processed securely through third parties)
Survey responses or quiz data
Coaching-related details voluntarily shared with us

You are not required to provide personal information; however, declining may limit your access to some features (e.g., receiving resources, enrolling in programs, or contacting us through the Site).

If you’re unsure what is required, you may contact us at hello@lightkeeperventures.com.

3. Why We Process Your Data

We process personal information only when necessary to:

Deliver coaching programs, digital products, and online resources
Communicate with you (emails, newsletters, program updates)
Process payments and manage orders
Provide customer support
Improve website functionality and user experience
Comply with legal, tax, and business obligations

Device Information is primarily used to monitor for misuse, maintain security, and analyse website performance.
It is not used to personally identify individuals unless legally required.

4. Legal Basis for Processing

For individuals in the European Economic Area (EEA) or UK, we process data under the following legal bases:

Contractual necessity – to deliver programs or services you sign up for
Legitimate interests – to improve user experience, promote relevant services, and maintain security
Consent – when you opt in to newsletters or non-essential communications

As an Australian business, we also aim to comply with the Australian Privacy Principles (APPs).

5. Third-Party Services

We may share data with trusted third parties who assist us in operating our business, including:

MailerLite – email marketing, automations, and subscriber management
Stripe – payment processing
PayPal – payment processing
Website hosting providers
Analytics tools (e.g., Google Analytics)
Other service providers required to deliver programs or digital content

These third parties only access the data necessary to provide their services and are expected to follow their own privacy and data protection commitments.

We do not sell your personal information.

6. International Data Transfers

Your information may be processed in countries outside your own (e.g., Australia, United States, EU).
We take reasonable measures to ensure your information is handled securely and in line with this Privacy Policy.

7. Cookies and Tracking Technologies

Our websites may use cookies, tags, and similar technologies to:

Remember your preferences
Improve website functionality
Analyse site traffic and usage patterns

You may disable cookies in your browser settings, though some features may not function properly.

8. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold
Request corrections or updates
Request deletion (subject to legal obligations)
Restrict or object to processing
Withdraw consent for marketing communications

To exercise these rights, contact:
📧 hello@lightkeeperventures.com

If you unsubscribe from marketing emails, you will no longer receive email content except essential service messages.

9. Links to External Websites

Our websites may contain links to external sites not owned or operated by us.
We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

10. Information Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from:

Unauthorised access
Misuse
Alteration
Disclosure

However, no method of data transmission or storage is 100% secure.

11. Legal Disclosure

We may disclose your information if:

Required by law, subpoena, or legal process
Necessary to protect our rights
Necessary to protect your safety or the safety of others
Necessary to investigate fraud or misuse
Requested by government authorities in compliance with applicable laws

12. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.

13. Contact Information

For questions about this Privacy Policy or your personal data, contact:

📧 hello@lightkeeperventures.com